Privacy Policy
1. Who We Are
1.1
This Privacy Policy explains how New Stream and/or Onescrin Ltd., company no. 515723690, of 3 Rappaport St., Kefar Sava, Israel (“New Stream”, “Onescrin”, “we”, “us”) collects, uses, shares and protects personal information in connection with the Movance mobile application and related services (the “App”). New Stream is the controller of the database in which the information is held.
This Privacy Policy explains how New Stream and/or Onescrin Ltd., company no. 515723690, of 3 Rappaport St., Kefar Sava, Israel (“New Stream”, “Onescrin”, “we”, “us”) collects, uses, shares and protects personal information in connection with the Movance mobile application and related services (the “App”). New Stream is the controller of the database in which the information is held.
1.2
For any privacy question or request, contact us at
support@onescrin.com
or 3 Rappaport St., Kefar Sava, Israel.
For any privacy question or request, contact us at
support@onescrin.com
or 3 Rappaport St., Kefar Sava, Israel.
1.3
This Privacy Policy forms part of the Movance Terms of Use (the “Terms”). Capitalised terms not defined here have the meaning given to them in the Terms. This Privacy Policy is written in the masculine form for convenience only and applies to all genders.
This Privacy Policy forms part of the Movance Terms of Use (the “Terms”). Capitalised terms not defined here have the meaning given to them in the Terms. This Privacy Policy is written in the masculine form for convenience only and applies to all genders.
2. Children and Parental Approval
2.1
The App is intended for athletes aged 12 to 16. We do not allow registration of children under 12. If we learn that a child under 12 has registered, we will delete the account and the related information.
The App is intended for athletes aged 12 to 16. We do not allow registration of children under 12. If we learn that a child under 12 has registered, we will delete the account and the related information.
2.2
A user under 18 (a “Minor”) may use the App only with the approval of his parent or legal guardian (“Parent”). During registration, the user confirms that his Parent has read and approved the Terms and this Privacy Policy (or the Parent registers and approves directly). In addition, the organisation that issues an invitation code to a Minor is required to obtain the Parent’s signed consent before issuing the code.
A user under 18 (a “Minor”) may use the App only with the approval of his parent or legal guardian (“Parent”). During registration, the user confirms that his Parent has read and approved the Terms and this Privacy Policy (or the Parent registers and approves directly). In addition, the organisation that issues an invitation code to a Minor is required to obtain the Parent’s signed consent before issuing the code.
2.3
A Parent may exercise, on behalf of the Minor, all the rights described in this Privacy Policy, including objecting to the Minor’s use of the App and requesting deletion of the account.
A Parent may exercise, on behalf of the Minor, all the rights described in this Privacy Policy, including objecting to the Minor’s use of the App and requesting deletion of the account.
3. What Information We Collect
3.1
We collect the following information:
We collect the following information:
| Category | Details | Source |
|---|---|---|
| Registration details | First and last name; email address (the athlete’s or the Parent’s); date of birth; gender; phone number (optional); login details. | You / your Parent |
| Physical and health information | Height; weight; dominant side; health status – whether you currently have an active injury on the left side, right side, both sides, or no injury. | You / your Parent |
| Videos | Video recordings of drills, recorded without audio. The athlete’s face is visible in the video. | You (via the device camera) |
| Analysis data and Results | Body-movement data derived from the videos (such as joint positions and movement measurements); scores; benchmarks; summary; recommendations. | Generated by our systems |
| Invitation Code information | The Invitation Code used and the organisation (club, coach or sports institute) that issued it. | Issuing Organisation; you |
| Consent records | Your acceptance of the Terms, the parental-approval confirmation, the consent to sharing with the Issuing Organisation, date and time, and document versions. | Generated by our systems |
| Device and usage information | Device type, operating system, app version, device and push-notification identifiers, IP address, language, in-app activity and events, crash and performance reports. | Collected automatically (including by analytics and crash-reporting tools) |
| Communications | Messages and requests you send us. | You / your Parent |
3.2
You are not legally required to provide us with information. However, the registration details, the physical and health information and the videos are necessary for providing the analysis; without them we cannot provide the Service. The phone number is optional.
You are not legally required to provide us with information. However, the registration details, the physical and health information and the videos are necessary for providing the analysis; without them we cannot provide the Service. The phone number is optional.
3.3
Information about health and physical condition is information of special sensitivity under the Protection of Privacy Law, 5741-1981. We process it only with your (and, for a Minor, your Parent’s) explicit consent given at registration, and only for the purposes described in this Privacy Policy.
Information about health and physical condition is information of special sensitivity under the Protection of Privacy Law, 5741-1981. We process it only with your (and, for a Minor, your Parent’s) explicit consent given at registration, and only for the purposes described in this Privacy Policy.
3.4
The App does not access your camera or photo library other than for recording drills that you choose to record, and does not record audio.
The App does not access your camera or photo library other than for recording drills that you choose to record, and does not record audio.
4. How We Use Your Information
4.1
We use the information for the following purposes:
We use the information for the following purposes:
- to open and manage your account and verify age;
- to analyse your videos using automated algorithms and artificial-intelligence models and to generate your Results;
- after you enter an Invitation Code and consent on that screen, to make your profile details and Results available to the Issuing Organisation, for the purposes described in Section 6;
- to send you service messages and push notifications (for example, when your Results are ready) and to respond to your requests;
- to test, maintain and improve the App during the beta phase, including by usage analytics and crash reports;
- to maintain the security of the App, prevent misuse and fraud, and enforce the Terms;
- to create face-blurred training copies for training our artificial-intelligence models (see Section 5), and de-identified and aggregated statistics for research and development;
- to comply with legal obligations and to protect our rights in legal proceedings.
4.2
We do not use your information for advertising, do not sell it and do not allow third parties to use it for their own marketing. In the future we may send you feedback surveys by email; you will be able to unsubscribe at any time.
We do not use your information for advertising, do not sell it and do not allow third parties to use it for their own marketing. In the future we may send you feedback surveys by email; you will be able to unsubscribe at any time.
4.3
The Results are generated automatically and are general athletic information. New Stream does not itself make decisions about you based on the Results. If you have a question about your Results, you may contact us.
The Results are generated automatically and are general athletic information. New Stream does not itself make decisions about you based on the Results. If you have a question about your Results, you may contact us.
5. Use of Videos for AI Model Training
5.1
As part of the consent given at registration (and, for a Minor, approved by the Parent), we create training copies from your videos in order to train, test and improve our artificial-intelligence models for movement analysis.
As part of the consent given at registration (and, for a Minor, approved by the Parent), we create training copies from your videos in order to train, test and improve our artificial-intelligence models for movement analysis.
5.2
Training copies are created as follows:
Training copies are created as follows:
- only selected frames or video segments needed for training are kept;
- the face of the recorded person is blurred before the training copy is created;
- the training copy is kept without your name, account details or any other personal details, and without any link to your account;
- access to training copies is restricted to authorised personnel, and they are not published or used to identify any person.
5.3
Elements in the background of the video, such as club logos or signage, may remain visible in training copies. Please take this into account when choosing where to film.
Elements in the background of the video, such as club logos or signage, may remain visible in training copies. Please take this into account when choosing where to film.
5.4
Because our models are retrained in full from time to time, training copies are kept and used without time limit. Since training copies are not linked to you, we cannot locate or delete them after they have been created, including after your account is deleted. Deleting your account stops the creation of new training copies from that point on.
Because our models are retrained in full from time to time, training copies are kept and used without time limit. Since training copies are not linked to you, we cannot locate or delete them after they have been created, including after your account is deleted. Deleting your account stops the creation of new training copies from that point on.
6. Who We Share Information With
6.1
We share information only as described below:
We share information only as described below:
- The Issuing Organisation: when you enter an Invitation Code and consent on that screen, the organisation that issued the code (a club, coach or sports institute) can view your profile details, Results and reports through New Stream’s systems. The Issuing Organisation may use them, together with information it collects itself, to assess your athletic abilities and to make recommendations about you to its customers, such as sports clubs and academies. The Issuing Organisation uses the information for its own purposes and is responsible for that use under its own privacy notice and applicable.
- Parent: information regarding the Minor’s account may be provided to the Parent.
- Service providers that process information on our behalf and under our instructions, and are bound by confidentiality and data-protection obligations, as detailed in Section 7;
- Legal requirements: where required by law, court order or a competent authority, or where necessary to protect the safety of a person or our rights;
- Corporate transactions: in connection with a merger, acquisition or sale of all or part of New Stream’s business, provided that the recipient is bound by this Privacy Policy.
7. Service Providers
7.1
We currently use the following service providers:
We currently use the following service providers:
| Provider | Service | Processing Location |
|---|---|---|
| Amazon Web Services (AWS) | Hosting and storage of the App’s data, including videos and Results; server-side video analysis. | European Union – Germany (AWS Frankfurt region) |
| AWS CloudWatch | Usage analytics. | EU |
| Sentry | Crash and performance reports. | EU/Germany |
| Firebase Cloud Messaging | Sending push notifications. | EU |
| Brevo, SendGrid (Twilio Inc.) |
Sending service emails. | Brevo – EU SendGrid – USA |
7.2
We may replace or add service providers from time to time and will update this list accordingly.
We may replace or add service providers from time to time and will update this list accordingly.
8. Where We Store Information and Transfer Abroad
8.1
Your videos, Results and account information are stored on AWS servers located in the European Union (Germany – AWS Frankfurt region). The transfer of information from Israel to the European Union is made in accordance with the Protection of Privacy Regulations (Transfer of Data to Databases Abroad), 5761-2001.
Your videos, Results and account information are stored on AWS servers located in the European Union (Germany – AWS Frankfurt region). The transfer of information from Israel to the European Union is made in accordance with the Protection of Privacy Regulations (Transfer of Data to Databases Abroad), 5761-2001.
8.2
Some of our other service providers (in particular analytics, crash-reporting, push-notification and email providers) may process certain information in other countries. Any such transfer is made in accordance with those Regulations, including on the basis of the recipient’s written undertaking to comply with the conditions applicable to holding and using the information in Israel.
Some of our other service providers (in particular analytics, crash-reporting, push-notification and email providers) may process certain information in other countries. Any such transfer is made in accordance with those Regulations, including on the basis of the recipient’s written undertaking to comply with the conditions applicable to holding and using the information in Israel.
9. How Long We Keep Information
9.1
We keep personal information only for as long as needed for the purposes for which it was collected, as follows:
We keep personal information only for as long as needed for the purposes for which it was collected, as follows:
| Information | Retention Period |
|---|---|
| Account and profile data | While the account is active; deleted within 30 days after account deletion. |
| Raw videos | Up to 24 months from upload (your Results remain available), and in any event deleted within 30 days after account deletion. |
| Results and reports | While the account is active; deleted within 30 days after account deletion. |
| Inactive accounts | Deleted after 24 months without use, following 30 days’ prior notice to the account email. |
| Consent records | 7 years after account closure, as evidence of the consents given. |
| Device, analytics and crash data | Up to 14 months, in accordance with the provider’s settings. |
| Training copies (face-blurred, not linked to the account – Section 5) | Without time limit. |
| De-identified and aggregated statistics | Without time limit. |
9.2
We may retain information for longer where required by law or where necessary for a legal claim, and only for that purpose. Information already provided to the Issuing Organisation is retained by it in accordance with its own policies.
We may retain information for longer where required by law or where necessary for a legal claim, and only for that purpose. Information already provided to the Issuing Organisation is retained by it in accordance with its own policies.
10. Information Security
10.1
We protect the information using technical and organisational measures appropriate to its sensitivity and in accordance with applicable law, including encryption of the database, restricted access for authorised personnel, and the security infrastructure of our cloud hosting provider. No system is completely secure, and we cannot guarantee absolute security. In the event of a security incident, we will act as required by law, including notifying the Privacy Protection Authority and affected users where required.
We protect the information using technical and organisational measures appropriate to its sensitivity and in accordance with applicable law, including encryption of the database, restricted access for authorised personnel, and the security infrastructure of our cloud hosting provider. No system is completely secure, and we cannot guarantee absolute security. In the event of a security incident, we will act as required by law, including notifying the Privacy Protection Authority and affected users where required.
11. Your Rights
11.1
You (and, for a Minor, your Parent) may:
You (and, for a Minor, your Parent) may:
- request access to the information we hold about you;
- request correction or deletion of information that is incorrect, incomplete, unclear or outdated;
- delete your account at any time from the App settings, or request deletion of your information;
- withdraw your consent to sharing with the Issuing Organisation, for the future, by contacting us – in which case testing under that Invitation Code will end;
- withdraw your consent to processing of your videos and physical and health information – in which case we will not be able to continue providing the Service and your account will be closed.
11.2
These rights do not apply to training copies, which are not linked to you (Section 5), or to information already provided to the Issuing Organisation, which you may request from it directly.
These rights do not apply to training copies, which are not linked to you (Section 5), or to information already provided to the Issuing Organisation, which you may request from it directly.
11.3
Requests may be sent to
support@onescrin.com.
We may ask for information to verify your identity (and, for a Parent, the relationship to the Minor). We will respond within the period required by law. If you are not satisfied with our response, you may contact the Privacy Protection Authority.
Requests may be sent to
support@onescrin.com.
We may ask for information to verify your identity (and, for a Parent, the relationship to the Minor). We will respond within the period required by law. If you are not satisfied with our response, you may contact the Privacy Protection Authority.
12. Notifications and Communications
12.1
We send service push notifications and emails relating to your account and Results. You can turn off push notifications in your device settings. We do not send advertising messages. If we wish to send marketing messages in the future, we will do so only with prior express consent (and, for a Minor, the Parent’s consent) as required by law.
We send service push notifications and emails relating to your account and Results. You can turn off push notifications in your device settings. We do not send advertising messages. If we wish to send marketing messages in the future, we will do so only with prior express consent (and, for a Minor, the Parent’s consent) as required by law.
13. Changes to This Privacy Policy
13.1
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email before they take effect, and where a change requires new consent under the law, we will ask for it. The date of the latest update appears at the top of this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email before they take effect, and where a change requires new consent under the law, we will ask for it. The date of the latest update appears at the top of this Privacy Policy.
14. Contact Us